Nominated, LaMarr Kopp International Achievement Award, Penn State University, International Programs, University Park PA, 2008; 2006
Fulbright Senior Specialist, BRAC University, Bangladesh, 2006; 2005
Visiting Senior Fulbright Scholar to East West University and the Health Economics Unit of the Ministry of Health and Family Welfare, Dhaka, Bangladesh, 2003-04
Recipient of the Council of Fellows Excellence in Research Award, Penn State Erie, Erie PA, Spring 2000
Best Paper Award, Atlantic Marketing Association, Fourteenth Annual Conference, Savannah, Georgia, October 7-10, 1998
Top-20 list: Keio University, Japan for our paper (Andaleeb, S. S., P. L. Simmonds) Explaining User Satisfaction with Academic Libraries: Strategic Implications. College and Research Libraries, 59(2):156-167 (1998)
Recent Publications
Refereed Journal Articles
Andaleeb, S. S. Bangladesh in the 21st Century: The Harvard Conference Recommendations. Journal of Bangladesh Studies 10(1):1-17 (2008)
Andaleeb, S. S. Caring for Children: A Model of Health Care Service Quality in Bangladesh. International Journal for Quality in Health Care 20(5):339-345 (2008)
Andaleeb, S. S. Integrating Women in the Workplace: Challenges for Organizational Leaders. Journal of the People's University of Bangladesh 3(1):139-145 (2008)
Andaleeb, S. S. Stakeholder Insights for Effective Higher Education Management. Bangladesh Education Journal 7(1): (2008)
Adjaoud, P., D. Zehgal, S. S. Andaleeb. The Effect of Board's Quality on Performance: A Study of Canadian Firms. Corporate Governance: An International Review 15(4):623-635 (2007)
Andaleeb, S. S., A. Caskey. Satisfaction with Food Services: Insights from a College Cafeteria. Journal of Foodservice Business Research 10(2):51-65 (2007)
Andaleeb, S. S., N. Siddiqui, S. Khandakar. Patient Satisfaction with Health Services in Bangladesh. Health Policy and Planning 22:263-273 (2007)
Anwar, S. F., S. S. Andaleeb. Factors Contributing to Small and Medium Enterprise (SME) Growth: A Theoretical Perspective. International Review of Business Research Papers 3(5):44-53 (2007)
Chowdhury, M. H., S. Sl. Andaleeb. A Multivariate Model of Perceived Quality in a Developing Country. Journal of International Consumer Marketing 19(4):33-57 (2007)
Andaleeb, S. S., C. Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. Journal of Services Marketing 20(1):3-11 (2006)
Andaleeb, S. S., G. V. Wolford. Participation in the Workplace: Gender Perspectives from Bangladesh . Women in Management Review 19(1):52-64 (2004)
Andaleeb, S. S., Z. T. Irwin. Political Leadership and Legitimacy Among the Urban Elite in Bangladesh . Journal of South Asian Studies 27(1):65-85 (2004)
Andaleeb, S. S. Family Planning Field Workers in Bangladesh as Influence Agents: Some Policy Implications. Journal of Health and Population in Developing Countries , pp. 1-18, http://www.jhpdc.unc.edu/current.htm (2004)
Andaleeb, S. S. Revitalizing Higher Education in Bangladesh : Insights from Alumni and Policy Prescriptions. Higher Education Policy 16:487-504 (2003)
Khan H. J., A. J. Huque, S. S. Andaleeb. The Solar Home System: An Alternate Energy Source for Rural Households in Bangladesh . Journal of Bangladesh Studies 3(2):24-33 (2001)
Simmonds, P. L., S. S. Andaleeb. Usage of Academic Libraries: The Role of Service Quality, Resources, and User Characteristics. Library Trends 49(4):626-634 (2001)
Andaleeb, S. S., T. S. Palmer, B. Joyner. Aligning Professional and Marketing Attributes in Small Professional Businesses: Client Evaluation of Lawyer Service Quality in Chapter 7 Bankruptcies. Journal of Small Business Strategy (2001)
Andaleeb, S. S. Service Quality Perceptions and Patient Satisfaction: A Study of Hospitals in a Developing Country. Social Science & Medicine 52:1359-1370 (2001)
Andaleeb, S. S. Public and Private Hospitals in Bangladesh: Service Quality and Predictors of Hospital Choice. Health Policy and Planning 15(1):95-102 (2000)
Andaleeb, S. S. Service Quality in Public and Private Hospitals in Urban Bangladesh: A Comparative Study. Health Policy 53:25-37 (2000)
Andaleeb, S. S. Choice and Evaluation of Hospitals in Bangladesh: Insights from Patients and Policy Implications. Journal of Health and Population in Developing Countries 1(2):19-28 (1998)
Andaleeb, S. S. Determinants of Customer Satisfaction with Hospitals: A Managerial Model. International Journal of Health Care Quality Assurance 11(6-7)181-187 (1998)
Andaleeb, S. S. Delivering Primary Education in Bangladesh: Enabling the Field Personnel. The International Journal of Public Sector Management 11(4-5)379-396 (1998)
Andaleeb, S. S., P. L. Simmonds. Explaining User Satisfaction with Academic Libraries: Strategic Implications. College and Research Libraries 59(2):156-167 (1998)
Andaleeb, S. S., A. K. Basu. Do Warranties Influence Perceptions of Service Quality: A Study of the U.S. Automobile and Repair and Service Industry. Journal of Retailing and Consumer Services 5(2):82-92 (1998)
Andaleeb, S. S., R. F. Tallman. Relationships of Physicians with Pharmaceutical Sales Representatives and Pharmaceutical Companies: An Exploratory Study. Health Marketing Quarterly 13(4):79-89 (1996)
Andaleeb, S. S., S. F. Anwar. Factors Influencing Customer Trust in Salespersons in a Developing Country. Journal of International Marketing 4(4):35-52 (1996)
Andaleeb, S. S. An Experimental Investigation of Satisfaction and Commitment in Marketing Channels: The Role of Trust and Dependence. Journal of Retailing 72(1):77-93 (1996)
Andaleeb, S. S. Explaining the Commitment of Family Planning Fieldworkers in Bangladesh. International Family Planning Perspectives 22(1):10-15 (1996)
Andaleeb, S. S. Effects of Privatization in Bangladesh: Perspectives of Fertilizer Dealers. Asian Affairs 18(2):21-36 (1996)
Refereed Proceedings
Andaleeb, S. S. Customer Defection Propensity after a Service Failure Experience. World Business Institute Proceedings, CD-ROM (2007). Dhaka, Bangladesh.
Anwar, S. F., S. S. Andaleeb. Factors Contributing to SME Growth. World Business Institute Proceedings, CD-ROM (2007). Dhaka, Bangladesh.
Andaleeb S. S., J. Stempka, J. Rockage. Relationship Building Ideas from a Gender Perspective: Insights for Personal Selling from Dating in College Campuses. Proceedings of the Atlantic Marketing Conference , CD-ROM (2006). Charleston SC
Andaleeb, S. S., A. Caskey. Explaining Customer Satisfaction with Food Services: An Examination of a College Cafeteria. Proceedings of the Atlantic Marketing Conference, CD-ROM (2005). Salem MA
Andaleeb, S. S., C. Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. Proceedings of the Hawaii Conference on International Business , CD-ROM (2002). Honolulu HI
Andaleeb, S. S. Factors Influencing Gender Participation in Decision Making in a Developing Country. Proceedings of the Hawaii Conference on International Business, CD ROM (2002). Honolulu HI
Andaleeb, S.S., H. Khan. Marketing New Technology to Rural Households in a Developing Country: The Adoption and Diffusion of Solar Home Systems. Marketing for the New Millennium, Proceedings of the Atlantic Marketing Association 15th Annual Conference, pp. 309-317 (1999). Annapolis MD
Andaleeb, S. S. Hospital Service Quality: A Developing Country Perspective. Marketing: A Sharper Focus, Proceedings of the Atlantic Marketing Association 14th Annual Conference, pp. 323-331 (1998). Savannah GA
Andaleeb, S. S. Service Quality in Public and Private Hospitals in a Developing Country: A Comparative Study. Marketing: A Sharper Focus, Proceedings of the Atlantic Marketing Association 14th Annual Conference, pp. 166-172 (1998). Savannah GA
Andaleeb, S. S. A Model of Customer Satisfaction with Hospitals. Marketing: Innovative Diversity, Proceedings of the Atlantic Marketing Association 13th Annual Conference, pp. 122-126 (1997). Nashville TN
Andaleeb, S. S. What Explains Customer Trust in a Salesperson? Proceedings of the National Conference in Sales Management, pp. 75-79 (1992). Chicago IL
Andaleeb, S. S., C. Leasure, A. K. Basu. Identifying Characteristics of Blood Donors. Proceedings of the Atlantic Marketing Association, pp. 414-418 (1992). Greensboro NC
Refereed Abstracts
Andaleeb, S. S., B. Shikler, B. Wetzel. Use of the Internet as a Marketing Tool by Insurance Agents. Proceedings of the American Marketing Association’s Summer Educators’ Conference, pp. 223 (1999). San Francisco CA
Andaleeb, S. S., W. Lee, D. U. Gruneisen. Building Bridges: A Model of Partnership Between Buyers and Sellers. 1992 American Marketing Association Educators’ Proceedings, pp. 108 (1992). Chicago IL
Andaleeb, S. S. What Explains Customer Trust in a Salesperson? The Journal of Personnel Selling and Sales Management, 12(2):83 (1992)
Andaleeb, S. S. Retail Price Differentials in Different Socioeconomic Sectors in a Developing Country: An Empirical Assessment. American Marketing Association Educators’ Proceedings, pp. 639 (1991). Chicago IL
Books
Andaleeb, S. S. (Ed.) The Bangladesh Economy, 338 pages. University Press Limited, Dhaka, Bangaldesh (2007)
Andaleeb, S. S. Political Culture in Bangladesh: Perspectives and Analyses, 373 pages. University Press Limited, Dhaka, Bangaldesh (2007)
Islam, M. F., S. S.MAndaleeb. Development Issues of Bangladesh – III, 415 pages. University Press Limited, Dhaka, Bangaldesh (2007)
Ali, A., R. Kuddus, S. S. Andaleeb (Eds.). Development Issues of Bangladesh II , University Press Limited, Dhaka , Bangladesh (2003)
Parts of Books
Andaleeb, S. S., Z. Irwin. Political Leadership and Legitimacy among the Urban Elite in Bangladesh. Chapter 4 in Political Culture in Bangladesh, pp. 101-123. University Press Limited, Dhaka, Bangladesh
Andaleeb, S. S. Social Control of Health Care in Bangladesh . Chapter for Development Issues of Bangladesh-III , F. Islam and S. S. Andaleeb, editors, Bangladesh Development Initiative and University Press Limited, Dhaka , Bangladesh (2005)
Andaleeb, S. S. Teachers and Teaching: Perspectives on Higher Education in Bangladesh . Chapter 6 in Development Issues of Bangladesh II , A. Ali, R. Kuddus, S. Andaleeb , editors. Bangladesh Development Initiative and University Press Limited, Dhaka , Bangladesh (2003)
Other Activities
Editor (with A. Ali and R. Kuddus), Development Issues of Bangladesh-III , The University Press Limited, 2005
Chief Guest at MBA/EMBA Orientation Program, East West University , Dhaka , Bangladesh , May 2004
Editor (with A. Ali and R. Kuddus), Development Issues of Bangladesh-II , The University Press Limited, 2003
Curriculum Development for BBA program, Computer Science and Engineering, Information and Communication Technology, English, and Pharmacy, East West University , Dhaka , Bangladesh , 2003
Ministry of Health and Family Welfare. Evaluated the national health accounts. Bangladesh , Fall 2003
Helped redesign the TOR of a World Bank Study entitled, "Pricing and quality comparative advantages of healthcare providers in Bangladesh ,” Fall 2003
Improving Bus Services in Dhaka . Assisted with data analysis, East West University , Dhaka , Bangladesh , 2003
Improving Healthcare Service Quality of Nationalized Commercial Bank. Assisted with data analysis, East West University , Dhaka , Bangladesh , 2003
Improving Telephone Services of Bangladesh Telegraph and Telephone Board. Assisted with data analysis, East West University , Dhaka , Bangladesh , 2003
Trust in the Stock Market in Bangladesh . Assisted with research design, East West University , Dhaka , Bangladesh , 2003
Developed survey for the Metropolitan Dance Club, Erie PA , 2002
Assisted DemocracyWatch in designing a survey on voting behavior and party alignment, 1997
Editor, Journal of Bangladesh Studies, 1999-
Editorial Board Member, Thoughts & Initiatives: Bangladesh Development Initiative, 1998-
Member of the Referees Panel, Journal of Business Administration, 1997-98
Assisted DemocracyWatch in designing an opinion poll on politicians, etc., Dhaka, Bangladesh, 1996
Assisted the Center for Analysis and Choice in designing a research study on privatization in Bangladesh, Dhaka, Bangladesh. July-August 1994
Editorial Board Member, Bangladesh Development Initiative, 1993-
Editorial Board Member, Journal of Transnational Management Development, 1993-
